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GENERALLY

What are the advantages of wilumina technologies?

Our products use non-invasive technologies that improve skin health. To learn more about the benefits of our devices, please see below:

Red Light Therapy – Using low frequency red light waves, this safe, gentle and non-invasive therapy effectively helps reduce the appearance of fine lines, wrinkles and improve overall skin texture while promoting collagen production.

Blue Light Therapy – Using low frequency blue light waves, this safe, gentle and non-invasive therapy effectively helps kill acne-causing bacteria on the skin, reduce inflammation and clear the skin. It can also improve skin texture and tone and reduce the appearance of blemishes and hyperpigmentation.

EMS Microcurrent – ​​EMS Microcurrent is a technology used to stimulate the facial muscles with low-frequency electrical currents, thereby tightening the skin.

High Frequency Vibration - Facial massage therapy not only feels wonderful, but also promotes blood circulation, resulting in smooth, glowing skin. This treatment can result in a temporary reduction in puffiness and a slimmer appearance of the face.

Heat Compress - Gentle warming therapy is a non-invasive treatment that applies soothing heat to rejuvenate and support the skin. This heat improves the absorption of topical skin care products, maximizing their effectiveness while reducing the amount of product needed. The wilumina walls deliver therapeutic heat at approximately 38°C (~100°F), ensuring a safe, pain-free and relaxing experience.

All of our technologies are safe and have minimal to no side effects in healthy individuals. However, if you have had any recent health concerns, we recommend consulting a doctor as a precaution before using any device.

Do you offer any guarantees?

At wilumina, we care deeply about our customers' satisfaction, which is why we offer a 30-day no-questions-asked money-back guarantee as well as free shipping on all returns. If you have any questions about your purchase, please contact our customer service team or send us an email and we will be happy to help you.

Are there any contraindications when using the 5-in-1 Skincare Wand?

wiluminas 5-in-1 Skincare Wand with LED Light Therapy should not be used by:

  • persons under 18 years of age
  • pregnant women
  • People who are prone to seizures
  • people with cancer/tumors
  • people with a pacemaker
  • People with implanted defibrillators/stimulators
  • people with electronically implanted devices

wiluminas 5-in-1 Skincare Wand with LED Light Therapy should not be used in the following areas:

  • chest area
  • larynx/neck
  • chest
  • groin area
  • eyelids
  • Under the eyebrow

If you have any medical concerns, medical conditions or medical conditions such as epilepsy or seizures, or have recently had facial surgery, please consult your doctor before using the device.

Stimulation should not be applied over or near malignant lesions, nor over swollen, infected or inflamed areas or skin rashes.

Possible adverse reactions may include skin irritation or redness. For adult use only. Keep out of reach of children.

Always consult a healthcare professional if you have any concerns about using the device based on your health history.

Are the wilumina devices travel-friendly?

Yes, 5-in-1 skincare wands are generally travel-friendly. They are often compact and lightweight, making them easy to pack in a suitcase or carry-on. However, DO NOT store them in checked luggage as their lithium-ion batteries are prohibited in checked luggage.

APPLICATION AND RESULT

How to use the 5-in-1 Skincare Wand?

We deliberately designed the Wand to be travel-friendly and easy to use. Effortlessly glide the Wand over your face for just five minutes a day, three to five days a week, to enjoy the cosmetic benefits of its four technologies. You can use it anytime, anywhere. It's a fun and relaxing way to achieve glowing skin. Apply a serum or cream immediately before using the Wand. As your skin gets used to the Wand, you can gradually increase the duration and frequency of treatments.

Can I use the wilumina devices with my own skin care products?

Yes! Our device integrates effortlessly into your skincare routine. We recommend applying an oil-free serum to clean, makeup-free skin before using the wand. This allows the wand to glide better. For best results, use a product (serum or moisturizer) right before use. This will help hydrate and replenish the skin and will work synergistically with the wand to brighten your skin.

What results can I achieve with the 5-in-1 Skincare Wand?

When incorporated into your regular skincare routine, the wand can provide numerous cosmetic benefits. The 5-in-1 Skincare Wand is a powerful, non-invasive tool designed to smooth fine lines, reduce blemishes, diminish puffiness, and give your skin a radiant glow.

After incorporating wilumina into your skincare routine (as directed), many users report smoother skin, reduced dark circles, fewer blemishes, and an overall improved skin texture. With consistent use over a few weeks, you can expect to look visibly more refreshed and rejuvenated, with your skin taking on a radiant glow. With continued use, you can achieve and maintain this radiant complexion.

Remember: every skin is unique, so individual results may vary. We offer a 30-day trial period with every purchase. If you are not completely satisfied with your wilumina products or the results, you can return your items for free—we'll cover shipping both ways!

DELIVERY AND RETURN

Do you offer free shipping?

Yes, we offer free shipping within the country.

How fast do you ship?

You can expect your package to arrive within 1-3 days. When we ship the order, you will receive a confirmation email with a tracking number. Don't worry if the system shows that the tracking number is not working, as it usually takes 24 hours for the system to update the new shipment. If you have not received your order within 7 days, please contact us so we can sort it out as soon as possible.

Do you ship internationally?

Of course! For international orders, taxes and customs fees are already calculated at checkout, so you don't incur any additional costs upon delivery.

What is your return policy?

All returns must be initiated within 30 days of receiving your order. To initiate a return, please email us at info@wilumina.ch . Returns must be shipped back to our warehouse and in transit within 14 days of confirmation of the return request in order to process a refund.

CONTACT US

How can I contact the wilumina team?

Don't hesitate to contact us at any time - we are here for questions, product recommendations and feedback. Just send an email to info@wilumina.ch